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Question # 1
During a regular project progress meeting, the CEO informed the project manager that amajor stakeholder has been unaware of recent developments on the project. Theproject manager is sure that the stakeholder was duly identified and classified in thestakeholder register.Which project document should the project manager review in order to determine thereason for this issue?
A. Requirements traceability matrix B. Stakeholder register C. Stakeholder engagement assessment matrix D. Issue log
Answer: C
Explanation:
The Stakeholder Engagement Assessment Matrix is a tool used to identify the current and desired levels of stakeholder engagement throughout a project. It helps project managers
to monitor and compare the expected engagement and involvement of stakeholders
against actual engagement. If a major stakeholder is unaware of recent developments, it
suggests there may be a gap in the desired and actual engagement levels, which this
matrix is designed to track and highlight.
References: = The information is aligned with the PMBOK® Guide, which outlines the
importance of stakeholder engagement and the use of the Stakeholder Engagement
Assessment Matrix as a tool to manage and assess this engagement12. Additionally, the
PMI’s standards for project management emphasize the need for effective communication
and engagement with stakeholders to ensure project success34.
Question # 2
A project manager is assigned to a critical software development project. The team is usinga hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.What should the project manager do?
A. Introduce a float. B. Adjust the budget. C. Adjust the project time line. D. Fast track the project.
Answer: D
Explanation:
In a situation where the earned value (EV) is less than the planned value (PV), it indicates
that the project is behind schedule. To address this, the project manager can opt to fast
track the project. Fast tracking is a technique where activities that are normally done in
sequence are performed in parallel to compress the project schedule12. This approach can
help to catch up with the planned schedule and ensure that the project meets its critical
deadlines, especially in a hybrid project setting where flexibility is part of the methodology3.
References: The explanation is consistent with the principles of Earned Value Management
(EVM) and project schedule acceleration techniques as outlined in the PMBOK® Guide
and other PMI standards4
Question # 3
A company has appointed a supplier to deliver software and has assigned an internalproject manager. The supplier states that no technical development or testing is requiredfrom the customer. The project manager would like to confirm this with all of thestakeholders.What should the internal project manager do first?
A. Distribute the project plan to all of the interested parties. B. Host an alignment session with stakeholders to formalize the project requirements. C. Communicate to the supplier that customer testing is required. D. Develop a user acceptance testing plan to ensure the quality of the deliverables.
Answer: B
Explanation:
In the scenario where a supplier has stated that no technical development or testing is
required from the customer, it is imperative for the internal project manager to first verify
and align the project requirements with all stakeholders. This ensures that all parties have
a common understanding of the project scope and deliverables before proceeding. Hosting
an alignment session is a proactive approach to confirm the supplier’s statement and to
clarify any assumptions or expectations. This step is crucial for the project’s success and
aligns with the best practices in project management as outlined in the PMBOK guide.
References:
PMBOK Guide and Standards1
ExamTopics discussion on similar PMP exam question1
Question # 4
An agile team has completed five sprints. The final product is expected to be delivered inanother three sprints. The project manager receives a call from the technical resourcemanager that one of the developers must take leave for the next 4 weeks, with notemporary replacement available. This is going to significantly impact the deliverable.What should the project manager do?
A. Perform an impact analysis, readjust the schedule as needed, and communicate thechanges to the customer. B. Ask the product owner to stretch the delivery team further to complete the final productin the original timeline. C. Inform the customer of the impact immediately and prepare for escalation. D. Request additional funding from the sponsor to obtain a new resource to fill in the gap.
Answer: A
Explanation:
In the context of agile project management, when a team member is unavailable and it
significantly impacts the deliverable, the project manager should perform an impact
analysis to understand the extent of the impact on the project. The next step is to readjust
the project schedule accordingly. This may involve re-estimating the remaining work,
adjusting the scope, or re-prioritizing the backlog items. Once these adjustments are made,
it is crucial to communicate the changes to the customer to set realistic expectations and
maintain transparency. This approach aligns with the agile principle of responding to
change over following a plan and ensures that the project continues to move forward in a
controlled and informed manner. References: The answer and explanation are based on the principles found within the PMBOK® Guide and the Agile Practice Guide, which are
part of the reference materials for the PMP certification12. Additionally, the Professional in
Business Analysis (PMI-PBA) reference materials support the importance of stakeholder
engagement and communication, which are critical when there are significant changes in a
project3.
Question # 5
A project manager for an agile project is concerned that the team has been losingmomentum over the last iterations. Which two tools should the project manager use toanalyze team performance? (Choose two)
A. 0Project schedule B. Product backlog bumup chart C. Work breakdown structure (WBS) D. Cumulative flow diagram of completed features E. Burndown chart
Answer: D,E
Explanation:
In agile project management, the cumulative flow diagram and the burndown chart are
essential tools for analyzing team performance. The cumulative flow diagram provides a
visual representation of work items in various stages of a process, allowing the project
manager to identify bottlenecks or work in progress limits. The burndown chart, on the
other hand, shows the amount of work that has been completed and the work remaining
over time, offering insights into whether the team is on track to complete the project in the
desired timeframe.
References: = Agile Practice Guide1, Metrics for Agile Projects: Finding the Right Tools for
the Job2, Team Performance Domain - PMBOK 7 Study3.
Question # 6
A project manager is newly appointed to lead a project team that will be working remotely.The project manager decided to use a set of tools thatworked well for previous projects. However, a few team members are not happy with thisplan.What should the project manager have done to avoid this?
A. Delegated the responsibility of selecting the collaboration tools to the project's technical lead. B. Met with the project team to determine their collaboration needs and identified tools thatwill work best. C. Allowed the project team members to use the tools that will work best for them for thisproject. D. Asked the project sponsor for approval to purchase the newest collaboration tool on themarket.
Answer: B
Explanation:
When managing a remote project team, it’s crucial for the project manager to engage with
the team to understand their specific needs and preferences regarding collaboration tools.
This approach ensures that the tools selected are suitable for everyone and can facilitate
effective communication and collaboration. It’s important to recognize that while certain
tools may have worked well in previous projects, they might not be the best fit for every
team or project context. By involving the team in the decision-making process, the project
manager can foster a sense of ownership and commitment to the project’s success among
team members1.
References:
PMI’s guidance on collaborative tools emphasizes the importance of aligning tools
with the team’s needs and the project’s requirements1.
The article “Project Collaboration: 6 Tips for Success” from Atlassian provides
insights into the significance of choosing the right collaboration tools in
consultation with the team2.
“4 Best Practices for Collaborative Project Management” from Mural highlights the
need for empowering the team with the right tools for effective project
collaboration3.
Question # 7
A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.Which estimation technique should the project manager implement in this context?
.A. Budget estimate B. Definitive estimate C. Story points D. Order of magnitude
Answer: C
Explanation:
In the context of a project that involves new technology and an experienced Scrum team,
the most suitable estimation technique is using story points. This method allows the team
to leverage their collective experience and familiarity with each other’s work to estimate the
effort required for tasks relative to each other. Story points reflect the complexity, effort,
and uncertainty of the task, making them ideal for projects where the technology is new
and exact estimates are challenging to produce. Since the team has a history of successful
collaboration, their established velocity can help predict how quickly they can work through
the backlog.
References: The use of story points is supported by Agile methodologies and is a common
practice in Scrum teams for estimating work effort. This approach is detailed in the Agile
Practice Guide, which is a complementary document to the PMBOK® Guide, provided by
PMI for understanding Agile practices in project management. The choice of story points
Question # 8
A project with a hard timeline is starting its first iteration out of six. The project team islacking the necessary skills to execute.What should the project manager do?
A. Allow the team to proceed as they attempt to meet the timeline. B. Add a subject matter expert (SME) to the project team. C. Invite stakeholders to discuss a mitigation plan to finish on time. D. Fill the skill gap personally to execute the project.
Answer: B
Explanation:
When a project team lacks the necessary skills to execute, it is essential to address this
gap to ensure the project’s success. Adding a subject matter expert (SME) can provide the
specialized knowledge and skills required to meet the project’s objectives. This aligns with
the PMBOK® Guide’s emphasis on acquiring the necessary team to achieve project
objectives and the PMP’s focus on the importance of human resources in project
management. The SME can assist the team in understanding and performing the tasks
correctly, thus contributing to the project’s success within its hard timeline.
References: The answer is verified as per the PMP Examination Content Outline, which
emphasizes the importance of project human resource management, including acquiring,
developing, and managing the project team (1). The detailed explanation is supported by
the PMI Guide to Business Analysis, which highlights the importance of ensuring that the
project team has the appropriate competencies and skills to perform the work (6).
Question # 9
During the early phase of a project, the requirements documentation was not approved. Itwas identified that the leader of a user party was not included in any of the requirementscollection communications.Which of the documents was likely missed or outdated?
A. Business Documentation B. Stakeholder Register C. Risk Register D. Project Charter
Answer: B
Explanation:
The Stakeholder Register is a critical document in project management that lists all
stakeholders involved in a project, including their roles, requirements, expectations, and
influence on the project. The fact that the leader of a user party was not included in the
requirements collection communications suggests that the Stakeholder Register was either
missed or outdated. This document should have been used to identify all parties with a
vested interest in the project, ensuring their needs and expectations are considered during
the requirements collection phase. An up-to-date Stakeholder Register is essential for
Question # 10
product development team has team members located in four different countries. A seniormanager is assigned the task of recruiting a project manager to manage thisproject and the virtual team.Which skill is required for a project manager to successfully manage this team?
A. Speaks several languages and has lived in different countries B. Possesses strong interpersonal skills to drive high-performing virtual teams C. Plans and controls every aspect of the team's deliverables to avoid surprises D. Implements the organization’s standards and processes for the project
Answer: B
Explanation:
Managing a virtual team across different countries requires a project manager to have
strong interpersonal skills. These skills are crucial for building relationships, facilitating
communication, and fostering collaboration in a virtual environment. The ability to inspire,
guide, and nurture the team, while understanding cultural differences and managing time
zone challenges, is essential for the success of a virtual project team12.
References: The answer aligns with best practices for managing virtual project teams as
discussed in resources provided by the Project Management Institute, which emphasize
the importance of interpersonal skills in leading diverse and geographically dispersed
teams12.
Question # 11
A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?
A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions. B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time. C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed. D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.
Answer: B
Explanation: To ensure that key stakeholders are available for the project, the project
manager should take the following actions:
1.Share Project Information: Regularly share the project schedule, milestones, and meeting
agendas with stakeholders well in advance. This allows them to plan their availability and
allocate time for important business decisions.
2.Effective Communication: Maintain open and transparent communication with
stakeholders. Clearly communicate the critical nature of the project and the need for their
active participation.
3.Prioritize Stakeholder Engagement: Identify the most critical stakeholders and prioritize
their involvement. Ensure that they are informed about key decision points and are
available during those times.
4.Mitigate Risks: Anticipate potential scheduling conflicts and risks related to stakeholder
availability. Plan accordingly by scheduling meetings at times when key stakeholders are
likely to be available.
5.Flexibility: While scheduling meetings, be flexible and consider different time zones, work
hours, and other constraints that may impact stakeholder availability.
By proactively sharing information and involving stakeholders early, the project manager
can increase the chances of timely decision-making and successful project completion.
References:
1.[Delivering business value: The most important aspect of project
A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?
A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions. B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time. C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed. D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.
Answer: B
Explanation: To ensure that key stakeholders are available for the project, the project
manager should take the following actions:
1.Share Project Information: Regularly share the project schedule, milestones, and meeting
agendas with stakeholders well in advance. This allows them to plan their availability and
allocate time for important business decisions.
2.Effective Communication: Maintain open and transparent communication with
stakeholders. Clearly communicate the critical nature of the project and the need for their
active participation.
3.Prioritize Stakeholder Engagement: Identify the most critical stakeholders and prioritize
their involvement. Ensure that they are informed about key decision points and are
available during those times.
4.Mitigate Risks: Anticipate potential scheduling conflicts and risks related to stakeholder
availability. Plan accordingly by scheduling meetings at times when key stakeholders are
likely to be available.
5.Flexibility: While scheduling meetings, be flexible and consider different time zones, work
hours, and other constraints that may impact stakeholder availability.
By proactively sharing information and involving stakeholders early, the project manager
can increase the chances of timely decision-making and successful project completion.
References:
1.[Delivering business value: The most important aspect of project
A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs. What should the project manager do?
A. Travel to the development team's office to push the schedule. B. Set up a meeting with key stakeholders to clarify requirements. C. Escalate to the project steering committee and request additional time. D. Create prototypes with the development team to confirm requirements.
Answer: B
Explanation: The project manager should set up a meeting with key stakeholders to clarify
requirements. Clear communication is essential in project management, especially when
working with remote teams or teams in different countries. By engaging key stakeholders,
including the development team and the client, the project manager can address any
differences in interpretation and ensure that everyone is on the same page regarding the
client’s needs. This proactive approach can help prevent rework and delays in the project
schedule.
References:
1.How to manage Client Expectations in Project Management: A Comprehensive Guide
2.Chapter 4: Understanding and Meeting Client Expectations – Project Management
3.Client Management: How to Win and Retain Clients - ProjectManager
Question # 14
A laboratory is launching a new product, defined to be executed in eight iterations with afixed release date. At the beginning of the seconditeration, the project manager realizes that a significant regulatory feature is missing in theproject backlog.What should the project manager do?
A. Ask the product owner to add the missing feature in the backlog. B. Invite stakeholders to discuss the impact of adding the regulatory feature. C. Estimate the related cost and ask for a project extension. D. Increase the capacity of the team to include the missed feature.
Answer: B
Explanation:
When a significant regulatory feature is missing in the project backlog, it is essential to
engage stakeholders to discuss the impact of adding this feature. This aligns with the
PMBOK® Guide’s emphasis on stakeholder engagement and the importance of
communication with stakeholders when project changes occur. The PMBOK® Guide
suggests that project managers should continuously engage stakeholders to understand
their needs and expectations, address issues as they occur, and foster appropriate
stakeholder engagement in project decisions and activities.
References:
PMBOK® Guide – Seventh Edition1
The PMI Guide to Business Analysis2
Question # 15
Travel restrictions are suddenly imposed during a project's execution. The team membersreside in different geographic locations.What should the project manager do next to address this issue?
A. Halt all processes until procurement and implementation of solutions are completed. B. Place a hold on activities until the team can resume the work on-site. C. Ask the team members to proceed independently while examining needs and alternatives. D. Obtain and implement the sponsor's recommendations for a solution.
Answer: C
Explanation:
In the face of travel restrictions, the project manager should encourage team members to
continue their work independently while exploring needs and alternatives. This approach
aligns with the PMBOK® Guide’s emphasis on project communications management,
which includes ensuring that there is an effective plan to communicate project information
to stakeholders and team members to achieve project objectives1. It also reflects the
PMP’s focus on adaptive project environments where project teams must be able to
Question # 16
recently concluded quality audit failed and came back with multiple action items. A newlyappointed project manager is reviewing the project status with the team. New stakeholdershave been identified, and new audit resources may have to be added to the project.What should the project manager do next?
A. Perform stakeholder engagement. B. Perform integrated change control. C. Update the quality management plan. D. Update the risk management plan.
Answer: B
Explanation: When faced with the aftermath of a failed quality audit, the newly appointed
project manager must take several steps to address the situation. Let’s explore the options:
1.Perform Integrated Change Control (Option B):
oIntegrated change control is a critical process in project management.
oIt involves reviewing all change requests, assessing their impact, and making informed
decisions about whether to approve or reject them.
oIn this case, the failed audit results constitute a change request. The project manager
should evaluate the impact of the audit findings, identify necessary corrective actions, and
determine whether additional resources (such as new audit resources) are required.
oBy performing integrated change control, the project manager ensures that any necessary
adjustments are made to the project plan, scope, schedule, and resources.
2.Stakeholder Engagement (Option A):
oWhile stakeholder engagement is essential, it is not the immediate next step after a failed
audit.
oStakeholder engagement involves ongoing communication and collaboration with stakeholders throughout the project lifecycle.
oThe project manager should engage stakeholders, but addressing the audit findings takes
precedence.
3.Update the Quality Management Plan (Option C):
oUpdating the quality management plan is relevant, but it is a specific response to the audit
results.
oThe project manager should first assess the impact of the audit findings and then update
the quality management plan as needed.
4.Update the Risk Management Plan (Option D):
oWhile risk management is crucial, it is not the immediate focus after a failed audit.
oThe project manager should address the audit findings before revisiting the risk
management plan.
In summary, the project manager should prioritize integrated change control to address the
audit results, identify corrective actions, and
Question # 17
A company is starting a critical project with a strict deadline. During the first planningmeeting, the team realizes that the list of requirements has too many items to allow on-timedelivery.What should the project manager do first?
A. Increase the capacity of the team to finish the project on time. B. Update the risk register and present a contingency plan to meet the deadline. C. Ask the team to propose a minimum viable product (MVP) to meet the date. D. Suggest to the customer to reduce the backlog to meet the date.
Answer: C
Explanation:
When faced with a critical project that has too many requirements to be delivered on time,
the project manager should prioritize the work. The first step is to identify the core
functionalities that will deliver value to the customer and propose a Minimum Viable
Product (MVP). This approach allows the team to focus on delivering a product with
enough features to satisfy early adopters, which is crucial for projects with strict
deadlines. It also provides an opportunity for early feedback that can be used to improve the product in subsequent iterations1.
References: = The concept of MVP is well-aligned with agile project management
practices, which are part of the PMP certification content. The PMBOK Guide and Agile
Practice Guide, which are foundational standards for the PMP exam, advocate for
delivering value early and continuously improving based on stakeholder feedback
Question # 18
A project sponsor would like to include a new deliverable. The sponsor contacts the projectmanager in order to seek advice on the most efficient approach to complete the deliverablewithin the next 2 months.What should the project manager do?
A. Change the project methodology in order to achieve completion of the deliverable within2 months. B. Advise the sponsor that it is not the project manager’s job to evaluate the project. C. Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility. D. Use the management reserve in order to expedite completion of the deliverable within 2months.
Answer: C
Explanation:
When a new deliverable is proposed, the project manager should evaluate its impact on the
project’s scope, time, cost, and quality. A cost-benefit analysis is a systematic approach to
estimate the strengths and weaknesses of alternatives and is used to determine options
that provide the best approach to achieve benefits while preserving savings12. It involves
comparing the expected costs of project actions to the expected benefits in order to choose
the best option3.
References:
Project Management Institute. (2021). A Guide to the Project Management Body of
Knowledge (PMBOK® Guide) – Sixth Edition.
ProjectManager.com. (2023). Cost-Benefit Analysis: A Quick Guide with Examples
and Templates1.
Wrike.com. (2023). Cost-Benefit Analysis in Project Management Explained2.
Project-management.com. (2023). Cost Benefit Analysis - Formula, Example &
Definition3.
Question # 19
A project team has established contracts for purchasing vehicles and construction services.In the middle of project execution, the team learnsthat the vehicle supplier cannot deliver the vehicles. There is not enough time to find a newsupplier without delaying the project.Which action should the project manager take to procure the vehicles?
A. Ask the technical team to revise the requirements, even if it requires extra budget. B. Arrange a meeting with the client to request additional time to find a new supplier. C. Review the existing service contracts to find an option to help procure the vehicles. D. Procure the vehicles from another supplier and report the change to the change control board (CCB) later.
Answer: C
Explanation:
In a situation where the original vehicle supplier cannot deliver as agreed, the project
manager should first review the existing service contracts for any clauses or options that
could facilitate the procurement of the vehicles. This action is in line with the best practices of procurement management, which suggest exploring all contractual avenues and existing
relationships before seeking external solutions2. It also adheres to the principles of change
management, ensuring that any alterations to the project plan are made within the
framework of established agreements and with proper oversight3. References: = Exam
PMI, Procurement Management Overview | Project Management Professional (PMP).
Question # 20
A project is halfway through its execution phase. The quality specifications for the projectdeliverables are formally accepted. However, a key stakeholder is dissatisfied, stating thatthe deliverables do not meet the quality specifications.What should the project manager do in this situation?
A. Notify the stakeholder that arbitration procedures will be followed. B. Inform the project sponsor of the stakeholder's dissatisfaction. C. Document the issue in the issue log and send a report to management. D. Review the requirements traceability matrix and conduct inspections.
Answer: D
Explanation:
When a key stakeholder expresses dissatisfaction with the deliverables, despite formal
acceptance of the quality specifications, the project manager should review the
requirements traceability matrix and conduct inspections. This allows for a detailed
examination of whether the deliverables meet the agreed-upon quality standards and to
identify any discrepancies. The requirements traceability matrix is a tool that links
requirements throughout the project lifecycle, ensuring that they are addressed in the final
deliverables. Conducting inspections is a method of quality control that helps to verify that
the product meets the requirements and standards1.
References:
Discussions on PMP exam topics related to stakeholder dissatisfaction and quality
control measures1.
PMI’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide)2.
Professional in Business Analysis Reference Materials from PMI2.
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